Project Overview
- Client: Risklick
- Country: Switzerland
- Year: 2023 on going
- Project Scope: End-to-end software development, quality assurance, and team scaling support. This included backend and frontend development, testing, and infrastructure provisioning. The project focused on enhancing AI-driven clinical protocol development platform by accelerating feature delivery, improving system performance, and supporting domain-specific data visualization.
- Technologies Used: Laravel 9, PHP 8.2, RESTful APIs, Next.Js, Docker (for development, testing, and backend environments), MariaDB, Redis (caching), React (frontend framework for enterprise-level application
Client Background
Risklick is a Swiss-based healthtech company delivering an AI-driven, evidence-based protocol development platform for the pharmaceutical industry. Their solution empowers pharmaceutical companies to design clinical protocols using historical clinical trial data, training models like ChatGPT to interpret medical information, and offering a Co-Pilot system that enables real-time data analysis, information access, and informed decision-making. The platform drives faster, higher-quality protocol development used by industry leaders.
The Needs and Challenges
As the product evolved and adoption grew, Risklick faced significant challenges:
Scaling Pressure: A fast-growing user base and increasing client demands placed pressure on their internal team to accelerate feature development without compromising quality.
Data Visualization Complexity: The core value of the product lies in how clinical data is visualized, interacted with, and filtered by users, requiring innovative UI/UX thinking on top of deep technical implementation.
Domain Complexity: To build meaningful features, developers need to understand not only tech but also medical terminology and clinical workflows.
Infrastructure Simplicity vs. Integration Depth: Risklick’s system relies on AI services that interact with client systems via RESTful APIs, without offering standalone backend services, demanding precision and tight integration.
With a small internal team of four developers, these needs quickly exceeded internal capacity.
Source: © https://www.risklick.ch/
Solutions Implemented
We partnered with Risklick to deliver and scale a high-performing development team, while also supporting their operational needs:
Team Expansion: We successfully grew their development capacity by integrating four experienced engineers, all skilled in React, Next.Js, Laravel 9, PHP 8.2, Docker, MariaDB, and Redis.
Tech Stack Alignment: Our engineers matched Risklick’s architecture, working across both back-end and front-end enterprise-grade components in a Docker-based ecosystem.
Enhanced Collaboration Environment: Beyond staffing, we provided Risklick with dedicated office space equipped with all necessary infrastructure, offering a physical hub for their international team to collaborate in person.
User-Centered Development: Developers were onboarded not just on code, but also on medical workflows and domain-specific challenges, enabling meaningful feature contributions and improved user experience.
Talent Integration
Seamless Integration: Our team embedded directly into Risklick’s agile processes, contributing to sprint cycles, product roadmaps, and technical planning.
Scalable Delivery Model: The setup allowed flexible scaling, with the ability to expand further based on evolving project needs.
Global Collaboration: The hybrid model of remote development and office-based collaboration offered optimal flexibility for Risklick’s international operations.
Project Impact
The results of the collaboration were both immediate and long-lasting:
Faster Delivery: Risklick delivered new features significantly faster, keeping up with rapid business requirements and client expectations.
50% Time Reduction in Protocol Development: Enhanced AI integration and visualization tools helped end users cut protocol development time in half while improving output quality.
Enterprise Stability and Performance: With the extended team and robust infrastructure, system performance, maintainability, and user satisfaction reached new heights.
Client Value: End users benefited from a more intuitive, efficient platform, reinforcing Risklick’s position in the clinical research market.
Conclusion
The partnership between Xessable and Risklick exemplifies how technical excellence, and operational support can combine to drive innovation. By scaling their development team, aligning with their unique architecture, and providing physical infrastructure for international collaboration, we helped Risklick not only meet demand but lead it. Together, we transformed challenges into growth, enabling smarter, faster, and better protocol design for the future of clinical research.
